Privacy Policy & Data Security

Our commitment to medical confidentiality and safeguarding your personal healthcare records.

Last Updated: February 2026
256-bit SSL Encrypted HIPAA & Medical Privacy

Patient Privacy & Healthcare Data Protection Policy

This Privacy Policy explains how Brahtak protects, manages, and respects your medical and personal data during the appointment booking, clinical consultation, and home rehabilitation workflows.

Table of Contents
1. Medical Confidentiality
2. Information Collected
3. Purpose of Processing
4. Security & Encryption
5. Patient Rights & Controls
6. Contact Privacy Officer
Section 01

1. Introduction & Medical Ethics Standard

When you book home rehabilitation, cupping, or clinic sessions through Brahtak, you entrust us with essential health information. We bind all practitioners and partner clinics under strict medical confidentiality oaths.

Medical notes and assessment records are never shared with advertising networks or unauthorized third parties.
Section 02

2. Categories of Information Collected

We gather only the information strictly necessary to provide safe, tailored physiotherapy services:

Contact & Identity Details
  • Patient full name & registered mobile number
  • Detailed physical address for home sessions
  • Email address for booking confirmations & invoices
Clinical & Session Records
  • Medical diagnosis, surgical history, and chief complaint
  • Range of motion assessment notes and recovery plan
  • Appointment timestamps, invoices, and payment refs
Section 03

3. Purpose of Processing & Utilization

Your data is strictly processed for the following healthcare service purposes:

Dispatching Qualified Medical Specialists Assigning verified therapists covering your district with optimal therapeutic equipment.
Appointment Reminders & Official PDF Invoices Dispatching automated booking confirmation receipts and scheduling notices.
Monitoring Functional Rehabilitation Progress Empowering your therapist to track mobility milestones and refine treatment plans.
Section 04

4. Technical Safeguards & Encryption Protocols

Our infrastructure applies enterprise-grade cryptographic controls to keep records safe:

In-Transit & At-Rest Encryption
TLS 1.3 encryption with AES-256 database protection
Role-Based Access Control
Strictly restricted to your assigned attending clinician
Section 05

5. Your Rights & Data Ownership

Every patient using Brahtak maintains full legal rights over their healthcare profile:

  • Right of Access: Access and export past appointments, receipts, and clinical notes.
  • Right to Rectification: Update your phone, address, and profile preferences seamlessly.
  • Right of Erasure: Request account closure and data deletion in accordance with health retention laws.
Data Protection Officer

Have Questions About Your Healthcare Privacy?

Our dedicated Privacy and Compliance team is available to assist you with any questions or requests.

privacy@physio-eg.com Contact Support
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